Privacy Policy

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the Services, we collect certain data by automated means, including:

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the "Cookies and Data Collection Tools" section below. It is stored by us and associated with your account.

2.1 Cookies and Data Collection Tools

DigiEn InfoSoft LLP and service providers acting on our behalf use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data when you use the Services.

We use cookies for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently.

DigiEn InfoSoft LLP uses the following types of cookies:

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

2.2 Analytics

We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and Intercom on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services and better understand how the Services perform on different devices.

2.3 Online Advertising

We use third-party advertising services like Taboola, Facebook, Google's ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data, and things that these ad service providers know about you based on their tracking data.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address and content that you share publicly on the Services.

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it's important to protect your password and to contact us if you suspect any unauthorized access to your account.

DigiEn InfoSoft LLP takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, no system can be 100% secured, so we cannot guarantee that communications between you and DigiEn InfoSoft LLP, the Services, or any information provided to us will be free from unauthorized access by third parties.

Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact info@digien.in with any concerns.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

• To stop receiving promotional communications, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services.
• The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
• To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance.
• To opt out of Google's display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
• If you are in the California, Colorado, Connecticut, Utah, or Virginia, you may have additional opt-out rights under state privacy laws. Please review our supplemental disclosures as needed.

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that DigiEn InfoSoft LLP has collected, and exercise your data protection rights by contacting us at info@digien.in. Please allow up to 30 days for a response.

6.3 Our Policy Concerning Children

We recognise the privacy interests of children and encourage parents to play an active role in their children's online activities and interests. Parents who believe we've unintentionally collected personal data about their underage child should contact us at info@digien.in for help in deleting that information.

DigiEn InfoSoft LLP will store your data for as long as your account is active or as needed to provide you services and fulfill the purposes described in this Privacy Policy. If you wish to cancel your account or request that we no longer use your personal data, please contact us at info@digien.in.

We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain data you have provided to us. We are under no obligation to store such data indefinitely and disclaim any liability arising out of, or related to, the destruction of such data.

It may not always be possible to completely remove or delete all of your information due to technical constraints, contractual, financial, or legal requirements.

If you are resident in the European Union or European Economic Area, you have certain data protection rights as described in this section. DigiEn InfoSoft LLP aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us at info@digien.in.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification — the right to have your information corrected if it is inaccurate or incomplete
• The right to object — the right to object to our processing of your personal data
• The right of restriction — the right to request that we restrict the processing of your personal information
• The right to data portability — the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format
• The right to withdraw consent — the right to withdraw your consent at any time where DigiEn InfoSoft LLP relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal data.

If you are a California resident, please review our California Privacy Rights page for information about your privacy rights under California law (including your "Shine the Light" rights). The DigiEn InfoSoft LLP Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

We may revise this Privacy Policy from time to time to reflect changes to our business, changes in the law, or for any other reason. We will post the most current version of this Privacy Policy on our website, and if we make material changes, we will provide a more prominent notice (such as a notification in the Services or an email notification) before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed of our privacy practices. Your continued use of the Services after the effective date of any changes to this Privacy Policy will constitute your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please reach out to us. We will do our best to address your concerns promptly.